Frequently Asked
Questions,
answered.
Serenity Oaks Inpatient Rehabilitation Hospital pairs hospital-grade clinical care with a recovery environment designed for comfort and dignity. Our 24-room facility features private suites, on-site dining, and advanced rehabilitation technology.
General
Serenity Oaks pairs close physician oversight with a coordinated interdisciplinary team, all working from one plan built around your goals. Our 24-bed hospital offers private accommodations, advanced rehabilitation technology, and a dining program built around your recovery. We believe healing happens best when patients and families are informed, involved, and treated with dignity at every step.
We are located at 15261 W Club Deluxe Rd, Hammond, LA 70403.
Our visitation hours are from 7:30am to 7pm.
We serve patients recovering from stroke, brain injury, spinal cord injury, hip and knee replacement, cardiac events, and other conditions requiring intensive rehabilitation. Your physician or case manager can refer you, and our admissions team will work with you to determine eligibility.
Yes! We accept Medicare, Medicaid, and most major insurance plans. Our admissions team will verify your coverage at no cost. Contact us at (985) 277-1590 for specific insurance questions.
Admissions
The process begins with a referral from your physician or hospital case manager. Our admissions team reviews your medical records, verifies insurance coverage, and coordinates your admission date. You can also reach out directly by calling (985) 277-1590 or completing our Become a Patient form online.
Comfortable clothing, personal toiletries, any current medications, insurance cards, a list of your physicians, and any personal items that make you feel at home. We provide linens, towels, meals, and most daily amenities. Each room has a closet, smart TV, and climate control.
Length of stay varies based on individual needs, diagnosis, and treatment goals. Our team works with you, your family, and your insurance provider to determine the most appropriate duration for optimal recovery.
Our admissions team can help coordinate transportation arrangements. Many insurance plans cover medical transportation. We are conveniently located off I-12 in Hammond, Louisiana, with ample parking for visitors.
Accommodations & Amenities
All rooms feature mood lighting, a smart TV with streaming, individual climate control, and a connected patient monitoring station. Select rooms also offer added comforts that make longer stays easier.
Yes. Family involvement is an important part of the rehabilitation and recovery process, and we welcome and encourage it throughout the stay.
We know that good nutrition plays an important role in recovery, and we know meals matter to your overall experience during your stay. Our dining program is designed to offer well-balanced, flavorful meals that go beyond typical hospital fare, with attention to your individual dietary needs. We'll share more specific details about our culinary program as your stay approaches.
Meals are prepared with your comfort and recovery in mind, whether that means dining in your room or in a shared space, depending on your care plan and stage of recovery. We'll share more specific details about our culinary program as your stay approaches.
Our facility offers comfortable common spaces and various activity programming. We believe recreation and relaxation are essential components of the healing process.
Yes! Every room includes a smart TV with streaming services, high-speed Wi-Fi, and individual climate control.
Services & Recovery
We offer physical therapy, occupational therapy, neurological rehabilitation, speech-language pathology, and respiratory therapy. Our team designs individualized treatment plans using evidence-based practices.
Therapy is individualized. Each rehabilitation program is designed around the patient's medical condition and therapy tolerance, with the specific amount set by the care team and adjusted as recovery progresses.
Our Rehabilitation Gym is where patients build strength, balance, and the everyday skills needed to return home safely, working through stairs, transfers, and real-world movement with their physical and occupational therapy team throughout the stay.
Our care team develops a comprehensive discharge plan including follow-up appointments, home exercise programs, medication management, and any needed outpatient therapy referrals. We ensure a smooth transition from our facility back to your home or next care setting.
Please contact our admissions team at (985) 277-1590 to discuss outpatient therapy options. We can help coordinate continued care after your inpatient stay.
Virtual Tours & Insurance
Yes! We offer virtual consultations where you can see our facility, learn about our services, and ask questions from the comfort of your home. Call us at (985) 277-1280 or fill out the Schedule a Consultation form on our Contact page to arrange a virtual or in-person tour.
Our admissions team works with patients to explore all coverage options. We accept Medicare, Medicaid, and most major insurance plans. Where there are coverage gaps, payment arrangements may be available. We believe everyone deserves access to quality rehabilitation care.
Still have questions?
Our team is always happy to help. Reach out and we'll get you the answers you need.