For any questions relating to patient’s statements, patient can call our customer service department at 1-888-424-2455.
Patients & Caregivers
Financial guidance
and support.
Healthcare expenses can feel overwhelming. Here is what to expect on the financial side of care, and how billing works.
Online Payment
Pay your bill
online.
Pay your Serenity Oaks statement securely through our online payment portal. Have your statement handy when you log in.
Billing
What we can
help with.
We are committed to clear communication every step of the way. The topics below cover the questions that come up most often about the financial side of a stay.
[01]
Insurance questions
Understanding what your plan covers, what it doesn’t, and how your benefits apply to a rehabilitation stay.
[02]
Payment options
Reviewing the options available to you, including arrangements that fit your circumstances.
[03]
Financial assistance
Connecting patients and families with financial assistance resources where they may apply.
Cost Estimates
No surprises,
just clarity.
Cost estimates are based on your treatment plan and insurance coverage.
